Yes. We do NOT charge import fees for international orders and every country has different policies and charges that you have to pay to get your products delivered. These charges are NOT covered in the sale price or the shipping cost. Please contact your local government about these fees before you order since we do NOT offer refunds if you decline to pay. By submitting your order, you will be considered to accept this policy.
All products purchased have a 14-Day money back guarantee starting from the date the item is delivered.
Please note that we will not accept return packages after the 14-Day money back guarantee. All returned items must be in new condition, in their original box and must include all accessories. We can only refund the original purchase price. Shipping and handling fees are nonrefundable. If all conditions are not met, we reserve the right to refuse the return or to charge a minimum 15% restocking fee.
For International customer, please contact our customer service email@example.com for return details before you ship back the product.
Return process for Domestic customer (Customer are responsible for return shipping fee):
Please put your invoice and order number in the return package, so that we can locate your order.
There is a gateway error because of the postal code.
We mainly recommend you to use PayPal to place the order in order to avoid this issue.
You can also put in our postal code: 77036 instead of yours. After you place the order, please send us an email with your order number and correct postal code, and we will make the correction for you.
We provide 1 year limited manufacture warranty.
This warranty is voided (as determined by PNC) by misuse, abuse, improper maintenance, or alterations of the product and does not cover any normal wear and tear that may occur. A purchase proof is required to claim the warranty.